Returning Your Item(s) to White Dog Motorcycle Accessories via Royal Mail

For most people, the easiest & cheapest method of returning any items for exchange or unwanted items is by Royal Mail Standard Parcel delivery.

CLICK HERE to download a printable address label for returning your item(s)
Below is a table to help you work out how much returning the item will cost
Please note-the information below is meant as a guideline only.
The information supplied is to help provide the most economical method of returning an item(s), other delivery methods are available from the Royal Mail & other sources

For more detailed information, please visit the Royal Mail Website or phone them on 08457 740 740

Item Weight	Item Guide	Delivery Method	Delivery Timescale	Average Cost	Insurance
Up to 1kg	Small items like gloves, thermals, small spare parts like baffles, brake pads etc	Royal mail 1st or 2nd class delivery Note-items heavier than 1kg cannot be sent 2nd class	1st class-1 to 2 working days 2nd class-2 to 3 working days	1st class-£3.08 2nd class-£2.49 Recorded delivery add £0.72p Prices quoted for a 1kg package. Price will vary according to weight	Most items are automatically covered incase of loss or damage-please contact your local Post Office for details
1kg to 2kg	Crash helmets, small motorcycle batteries, some clothing	Royal Mail standard delivery Royal Mail 1st class Recorded	3-5 working days   1-2 working days	Standard Parcels £4.20 1st Class Recorded £5.72 Price quoted for a 1.5kg package	Most items are automatically covered incase of loss or damage-please contact your local Post Office for details
2kg to 4kg	Medium size motorcycle batteries, most jackets/trousers, some motorcycle parts	Royal Mail standard delivery	3-5 working days	£6.85 Price quoted for a 4kg package
4kg to 6kg	Large motorcycle batteries, motorbike exhausts & larger parts	Royal Mail standard delivery	3-5 working days	£9.30 Price quoted for a 6kg package
6kg to 8kg	Some heavy tools, twin motorcycle exhaust systems & some downpipes	Royal Mail standard delivery	3-5 working days	£11.40 Price quoted for a 8kg package
8kg to 10kg	Motorcycle exhaust down pipes & some exhaust systems	Royal Mail standard delivery	3-5 working days	£12.24 Price quoted for a 10kg package
10kg to 20kg	Errrrm.....?	Royal Mail standard delivery	3-5 working days	£14.26 Price quoted for a 20kg package

You can check the price for sending items by Royal Mail on the Royal Mail website
>>CLICK HERE<< to go to the Royal Mail Price Finder

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Things to remember when returning your item(s)

~Make sure the item(s) are securely packaged & clearly labeled. Make sure any items cannot move around inside the box & don't be afraid to use loads of packing tape!
~Remember to enclose a copy of your delivery note or invoice with your item(s) & write clearly on the copy why the item has been returned & what you would like us to do.
~Make sure any items returned for exchange are in AS NEW CONDITION. This means unused, in the items original packaging & with any labels or instructions still attached.
~Please note. If you are returning a lead acid or conventional type battery (not the sealed types), empty the acid out of the battery before you send it.
Unfortunately, we cannot accept items back onto our premises if they are leaking battery acid (& it really pis*es the Postman off!!!!!!).

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If you have any questions about returning an item, you can either Click Here to Contact Us or phone us 24 hours a day on 01986 875429