Date/Time |
Location |
Gremlin Details |
1/6/07 |
Phone Line |
Due to some failure or other in the Halesworth & surrounding areas, our phone line is unavailable today. Unfortunately, BT can't/won't tell us when it will be back! (but there still taking our money!) |
1/03/07 |
Free motorcycle games pages |
Due to the games pages on our website proving soooooooo damn popular, we've had to remove them for a while to save our bandwidth! Can't give a timescale at present as to when (or if!!!) they'll be back. |
10/02/07 |
|
Re: OH MY GOD IT'S SOOOOOO SLOW!!!!!!
The website catalogue pages are now back to their normal loading speeds. |
7/02/07 |
Whole website especially the catalogue pages |
Re: OH MY GOD IT'S SOOOOOO SLOW!!!!!!
DAGNAMIT!!!!!! The website is still slow to load (although not as bad as yesterday!). Come on Mr Hoff, pull yer finger out!!!!!!! |
6/02/07 |
Whole website especially the catalogue pages |
OH MY GOD IT'S SOOOOOO SLOW!!!!!!
The company who are hosting our website are having problems with the servers where our website is stored. This means that are website pages are taking a looooonnnngggg time to load (especially the catalogue pages) & at odd times the website may be unavailable. We hope they will resolve this issue soon.....................Keep an eye on this page for updates & if you do have problems ordering items, you can still order over the phone on 01986 875429.
|
15/09/06 |
Whole website |
We are have odd connection errors with the website meaning the White Dog website is going to be un accessible at times during the day. Unfortunately, there's nothing we can do about it as the fault is at our hosting companies end! |
29/07/06 |
Whole website |
Well, it's taken us nearly 8 months, but the 'White Dog Website' is now complete! (we think perhaps our original forecast of 24-48 hours was a tiny bit over optimistic!!) However, we are still constantly adding to our range of products & services, so, technically, if ya want to be fussy, the website will never actually be complete! |
23/05/06
16:02pm |
Protx payment facility errors |
All problems with the Protx payment facilities have now been fixed. A rare breed of Yugoslavian spotted gremlin was found in their mainframe. The gremlins have now been re-housed in a more suitable location!! |
|
Protx payment facility errors |
One of the companies who manage our online payment facilities ( www.protx.com) took their payment facilities offline between 5 & 8am this morning to perform some essential system upgrades. Unfortunately, this has led to random errors occurring on the payment pages of their website. As of 12pm today, Protx have engineers working to resolve the problem which should be fixed within the next 2-3 hours. If you encounter any problems paying for an order, please Contact Us by Email or over the phone on 01986 875429 to place your order. |
15/05/06 |
Tracking orders on our couriers website |
There are intermittent faults with the 'Quick Track' facility on our couriers website ( www.anc.co.uk). We have been assured that they are working to correct the fault. If you encounter any problems, & need information on a delivery we have sent you, please CLICK HERE to contact us or phone us on 01986 875429 |
30/03/06 |
Bandwidth & connection errors |
We have transferred the website to a new server. As far as we know, most of the website is now fully functional. There may be odd errors, but what ya gonna do, no buggers perfect!!!!!!! |
29/03/06 |
Connection & forbidden errors |
We have had problems over the past week with gremlins getting into our website & using all our precious bandwidth up. This has led to the site being down on odd occasions.
We are swapping the website to a new hosting company which will solve the problem but may lead to occasional errors occurring while we transfer the site over the next 24-48 hours.
Customers can still order over the phone on 01986875429 |
22/03/06 |
Website down |
STOP PLAYING THE GAMES AT WORK!!
We keep running out of bandwidth!! |
25/01/06 |
|
Still on going, catalogue is now 73-78%
complete! BUT, we have encountered a problem, we seem
to have worn out the 'U' key on 2 of our computers,
hence random spelling errors (all revolving around missing
'U's).We suspect that the missing 'U's may have been
kidnapped by rouge gremlins. There is a reward for the
return of our missing 'U's........ |
17/01/06 |
|
Still uploading the products, trust
us, it's worth the wait!!
About 65-75% of the products are available, all the
payment systems are online, & were all still typing
away like manic badgers!
|
21/12/05
18:00
Website maintenance |
Catalogue, newsletter page, other
random areas of the website |
Ok, ok, so maybe 24-48 hours was a
little bit optimistic! Most glitches with the site have
been ironed out, we are currently working on the new
catalogue, but, it's gonna take about a week before
it's fully completed. We hope to have the battery, oils
& some of the most popular sections completed over
the next 48 hours. |
|
20/12/05
23:10
Website maintenance |
Mainly catalogue, although entire
website is in process of being rebuilt |
As of 23:10 on Sunday 20th December
2005, the catalogue & other parts of the website
will be offline while we install our new website. To
place an order or make an enquiry, either use the Contact
Us Page or phone us on 01986 875429 |
