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Website Only Sales
Most of the items we sell can be purchased over the phone without any additional charge.
However,
some of the items available in our catalogue we prefer customers to order online. These are normally only items in the clearance section & used motorcycle and scooter parts.
Items in the used motorcycle parts and spares sections can be purchased over the phone, but, THERE IS AN ADDITIONAL £3 HANDLING CHARGE for this service.
Items in the clearance section of our website are ONLY available online, we do not take orders over the phone for clearance items.
The main reasons certain items are only available online are:
1) Price-This applies mainly to items in the clearance section. Because these items are priced to clear (often at less than we originally paid for them!!), it's not economical for us to process the order manually over the phone as well.
2) Availability-For example, most of the used parts & spares & items in the clearance section we have for sale, we only have 1 of. When you order the item online, our website automatically removes the item or updates the inventory. This means there's no chance of the item accidentally being sold twice.
3) Labour intensive items-This mainly applies to used parts & spares. It takes ALOT of work to put these items on our website. Because of the work involved it's not always economical for us to process the payment manually over the phone as well without an additional charge.
4) Items where the description needs to be read-This mainly applies to parts from motorcycle & scooters we have broken for spares.
When you order the item online, we know you have seen the full description of the part, the bike or scooter it came from & you have had a chance to read our terms & returns policy. This means you know exactly what you are getting before you order the part (& it means there's no 'I thought the item was new' type arguments later!!).
Items in the used motorcycle parts and spares sections can be purchased over the phone, but, THERE IS AN ADDITIONAL £3 HANDLING CHARGE for this service.
Items in the clearance section of our website are ONLY available online, we do not take orders over the phone for clearance items.
